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Integrated with
the core reservation system Videcom can provide
a frequent flyer scheme which is designed to
reward customers with credit which can be used
to pay or partially pay for future flights of
products.
Customers can set
up an account profile which enables them to
build up credits, which can then be accessed
either through a call centre or online to redeem
the points awarded.
The airline
customises the module to credit accounts with a
pre-determined amount for flights between
particular city pairs. Either air miles or
dollars are configured in the core system as a
currency to ensure full accountability.
Airline staff
have access to the profile so the accounts can
be managed easily through graphical user
interfaces.
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